Frequently Asked Questions
Have a question? We've got answers. Find information about our artworks, how to order a custom piece, shipping, and more. If you don't see your question here, please feel free to contact us.
What is the difference between a textured painting and a canvas print?
A textured painting from Oilarthub is a 100% original, hand-painted artwork with physical, 3D layers of paint that you can see and feel. A canvas print is a flat, machine-made copy of an image. The main difference is authenticity and depth; the tangible quality of a textured painting interacts with light to create a dynamic, living piece of art that a print cannot replicate.
How do I care for my new artwork?
Caring for your textured painting is simple. To ensure its longevity, hang it away from direct, prolonged sunlight. To clean, gently dust the surface with a soft, dry brush. Never use water or chemical cleaning agents, as this can damage the oil-painted surface and the intricate texture of your artwork.
How does the customization process work?
Our process is a simple, collaborative partnership:
1. Share Your Vision: You provide us with your desired size, color palette, and any inspiration for your custom artwork.
2. Finalize the Plan: Our artists work with you to confirm all details and provide a clear quote.
3. Artwork Creation: A master artist begins to hand-paint your unique piece.
4. Approve Your Piece: We send you photos and videos of the finished textured painting. We only ship it after you are 100% satisfied.
1. Share Your Vision: You provide us with your desired size, color palette, and any inspiration for your custom artwork.
2. Finalize the Plan: Our artists work with you to confirm all details and provide a clear quote.
3. Artwork Creation: A master artist begins to hand-paint your unique piece.
4. Approve Your Piece: We send you photos and videos of the finished textured painting. We only ship it after you are 100% satisfied.
Do you offer framing for your paintings?
Yes, we offer several professional framing options. On each product page, you can choose to receive your artwork as a rolled canvas, gallery-wrapped (stretched and ready to hang), or mounted in one of our high-quality floater frames, which are designed to enhance the 3D effect of a textured painting.
Is shipping really free, even for a large abstract wall art piece?
Yes, absolutely. We offer Free Worldwide Shipping on every order, regardless of the size or destination. Whether you order a small piece or a large abstract wall art canvas, the price you see is the final price. We believe in transparent, exceptional service for every collector.
How do you package an artwork to ensure it arrives safely?
We take extreme care in packaging. Each painting is professionally rolled (unless you choose a framed option) and protected with multiple layers of acid-free paper and reinforced materials. It is then placed in a durable, hard-shell shipping tube to prevent any moisture or impact damage during transit. You will receive a tracking number to follow its journey.
How does your Acoustic Art work?
Our Acoustic Art is where beauty meets function. We build our acoustic art pieces with specialized, high-density sound-absorbing materials integrated into the artwork's core structure. While the surface is a stunning, handmade textured painting, the base is actively trapping and dampening sound waves—reducing echo and creating a calmer, more pleasant environment.
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