Last Updated: November 12, 2025

1. Agreement to Terms

Welcome to Oilarthub! These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you” or “the user”), and Oilarthub (“we,” “us,” or “our”), concerning your access to and use of the Oilarthub website as well as any other media form, media channel, or mobile application related or connected thereto (collectively, the “Site”).

By accessing or using the Site, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these terms, then you are expressly prohibited from using the Site and you must discontinue use immediately.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, website designs, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. No part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, sold, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

3. User Representations

By using the Site, you represent and warrant that:
(a) all registration information you submit will be true, accurate, current, and complete;
(b) you have the legal capacity to agree to and comply with these Terms of Service;
(c) you will not use the Site for any illegal or unauthorized purpose;
(d) your use of the Site will not violate any applicable law or regulation.

4. Products and Sale

  • Product Descriptions: We make every effort to display as accurately as possible the colors, features, and details of the products available on the Site. As all our paintings are 100% handmade, slight variations in texture, color, and detail are inherent to the artistic process. We do not guarantee that the product you receive will be an exact replica of the image on the Site.
  • Pricing: All prices are listed in U.S. Dollars unless otherwise stated. We reserve the right to change prices at any time and to correct pricing errors that may inadvertently occur. Payment must be received in full before an order is processed.
  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to, limitations on quantities available, inaccuracies in product or pricing information, or issues identified by our fraud prevention measures.

5. Customization Process

For all custom orders, you agree to participate in our co-creation process. This includes providing your specifications and collaborating with our artists. Shipment of custom art will only occur after we have received your 100% satisfaction and final approval based on the high-resolution photos and videos provided. Your final approval is considered binding.

6. Shipping Policy

All orders are subject to our Shipping Policy. We offer free standard shipping worldwide. Please be aware that all taxes, duties, and customs fees are the responsibility of the recipient. Processing time is approximately 9-11 working days, which does not include transit time. You will receive a tracking number once your order is dispatched. We are not responsible for delays caused by customs or third-party carrier services.

7. Returns, Refunds, and Cancellation Policy

Our Returns Policy governs all returns and refunds.

  • Standard Products: You may request to return eligible items within 30 days of receipt for a full refund. You are responsible for return shipping costs and any applicable tariffs.
  • Damaged Artwork: If your artwork arrives damaged, please contact us immediately with photographic evidence. You may choose between a free replacement or a full refund.
  • Custom Artwork: Artworks customized by size or color are made-to-order. Therefore, custom orders are not eligible for return after delivery. If you cancel a custom order before it has shipped, a $100 material fee will be deducted from your refund.
  • Return Address: Please do not send items back without authorization. The correct return address, which may be our US warehouse or another designated location, will be provided to you when your return is approved.

8. Limitation of Liability

In no event will we or our directors, employees, or artists be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, or other damages arising from your use of the site or our products, even if we have been advised of the possibility of such damages.

9. Governing Law

These Terms of Service and your use of the Site are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time. We will alert you about any changes by updating the “Last Updated” date of these Terms. It is your responsibility to periodically review these Terms to stay informed.

11. Contact Us

For any questions, concerns, or to request further information regarding the use of the Site, please contact us at:

Oilarthub

China Office:
Room 1201-2, No. 1 Yilan Road,
Siming District, Xiamen City, 361001
China

US Warehouse & Logistics:
10746 Commerce Way Unit B-6,
Fontana, CA, 92337
USA

Email: Info@oilarthub.com
WhatsApp: +86 13505079567